Frequently Asked Questions

What kind of products do you provide?

We provide books, CD's, PDF's, reports from a number of well-known publisher's with expertise within the Plastics Industry. The BPF also provides publications from its events portfolio, as specified at the time of publication on the site.

Who are our publishers?

They Are:

Can I buy products from different publishers at the same time?

Yes.

How will I be charged for postage and packaging?

Delivery charges for some items sold by publishers will have varying delivery rates, dependent on weight, number of books, and delivery location. As a result, if you buy products from different publishers you may be subject to pay a different delivery charge per item/across a number of items for each item you order. You will also pay a separate delivery charge for any BPF products/and or services you order. For example, if you buy three BPF products and 2 publisher products you will pay a separate delivery charge per item for the three BPF products and a separate delivery charge per item for the 2 publisher products. We display the delivery charges associated with the items you have ordered in your shopping basket to make this more clear.

How does payment work and is it safe to order online?

Payment can be made online using Sage Pay Payment Gateway which is a secure third pay party payment system. Accepted forms of payment are Mastercard, Solo, Visa, Visa Debit, Visa Electron. We do not accept AMEX.

Returns, refunds, cancellations?

Please see our Terms and Conditions.

When can I expect to receive my order?

Unless otherwise stated under the publishers delivery details, goods will be delivered Goods supplied within the UK will normally be delivered within 1-7 working days of acceptance oforder. Goods supplied outside the UK will normally be delivered within 2-14 working days of acceptance of order.

If you order goods from more than one publisher you may expect to receive these at different points within the above timeframes as dispatched separately.

Does the price include postage and packaging?

No, this will appear in the shopping basket.